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We give them an A+. Why?
Pros
No charge for returns
Multiple convenient drop off options (packageless dropoff at UPS and Whole Foods)
Refunds are processed back to the original form of payment
Refunds often given at dropoff
Cons
Refund can take up to 21 business days
Complex return guidelines based on product categories
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30 days from delivery
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To make a return, go to the Returns Center on Amazon's website.
Please ensure that the items are in their original condition.
For specific instructions on returning different types of items, such as Amazon devices or luxury store products, refer to the Returns Policies section on Amazon's website.
Once the return is processed, the customer will receive a refund to their original payment method.
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Returns are free for Prime members. For non-Prime members the cost varies based on item and seller
What does Orderly do?
Centralize
See every order, where it is, and what you need to do next, all on one screen
Track
Delivery status updated in real-time based on carrier updates & supplier emails
Remember
Countdowns and return reminders so you never miss a refund