Orderly makes Ulta returns suck less

Get return reminders and track every order, in one place, automatically. Never miss a refund.

Available on web, iOS, and Android for free.
Ulta Beauty logo with stylized text and swoosh design.

 Ulta Returns Guide

  • We give them a B. Why?

    Pros

    • No cost for in-store returns

    • Options for both in-store and mail returns

    • Refunds can be obtained in the original form of payment

    • Policy covers various situations (with or without receipts)

    Cons

    • Customers bear the return shipping cost for mail returns

    • Refunds for online orders can take up to 30 business days

    • Ultamate Rewards points are deducted for returned products

  • 60 days from purchase

  • All orders can be returned in store

    For purchases made online at ulta.com or using the Ulta Beauty App you can return merchandise by mail or bring it to any Ulta Beauty store.

    To return by mail, use the return mailing label provided in the package and send it to the ulta.com Returns Center

  • Returns are free!

What does Orderly do?

Centralize all of your orders on one screen

Centralize

See every order, where it is, and what you need to do next, all on one screen

Real-time updates from UPS, FedEx, USPS and more

Track

Delivery status updated in real-time based on carrier updates & supplier emails

Countdown and reminders for your returns

Remember

Countdowns and return reminders so you never miss a refund

Bring Clarity to Chaos

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