SHEIN Returns Guide
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We give them a B. Why?
Pros
No cost for the first return
Refund typically within 7 business days of receipt
Clear instructions and criteria for returns
Provided return label for security
Cons
No mention of packageless or labeless drop off/pick up options
Refund could take additional 3-5 days for transportation delays
Subsequent returns may incur a fee
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45 days from delivery
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Items must be sent back within 45 days of the delivery date.
Customers are responsible for return shipping fees.
Items must be returned to the return warehouse designated by SHEIN.
Refunds will be issued to the original payment method if available.
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Returns are free!
What does Orderly do?
Centralize
See every order, where it is, and what you need to do next, all on one screen
Track
Delivery status updated in real-time based on carrier updates & supplier emails
Remember
Countdowns and return reminders so you never miss a refund